The Impact of Pandemic Covid-19 on the Performance of Regional Public Hospital Based Approach to Balanced Scorecard in RSUD "X"
Abstract
Keywords
References
. Ahyaruddin, M., R. Akbar. 2016. The relationship between the use of a performance measurement system, organizational factors, accountability, and the performance of public sector organizations. Journal of Indonesian Economy and Businees. 31 (1) 1–22.
. Ruslan, E. 2016. Pengukuran Kinerja dengan Menerapkan Konsep Balanced Scorecard dan Six Sigma (Studi Kasus pada Rumah Sakit di Sidoarjo). Tesis. Universitas Airlangga, Surabaya.
. Wong, J. C., College H. W. 2006. Coorporate Performance Efficiency Investigated by Data Envelopment Analysis and Balanced Scorecard. The Journal of American Academy of Business. 9 (2).
. Nigrahayu, E. R. 2015. Penerapan Metode Balanced Scorecard Sebagai Tolak Ukur Pengukuran Kinerja Perusahaan. Jurnal Ilmu & Riset Akuntansi. 4 (10) 1-16.
. Kaplan, R.S., Norton, D.P. 2001. The Strategy-focused Organization. Harvard Business School Press. Boston. MA.
. Quesando P, Beatriz A G., Lucia L R. 2017. Advantages and contributions in the balanced scorecard implementation. OmniaScience IC. 14(1): 186-201.
. Lueg, Rainer., Pernille Julner. 2014. How are strategy maps linked to strategic and organizational change? A review of the empirical literature on the balanced scorecard. Journal of Corporate Ownership and Control. 11(4):439-446.
. Guetterman, T. C., Fetters, M. D. & Creswell, J. W. 2015. Integrating Quantitative and Qualitative Results in Health Science Mixed Methods Research Through Joint Displays. Annals of Family Medicine. 13 (6): 554- 561.
. Sugiyono. 2017. Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Alfabeta. Bandung.
. Sugiyono. 2016. Metode Penelitian Kuantitatif Kualitataif dan Kombinasi (Mixed Methods). Alfabeta. Bandung.
. Prastowo, Andi. 2011. Metode Penelitian Kualitatif dalam Perspektif Rancangan. Penelitian. Ar-Ruzz Media. Jogjakarta.
. Creswell, J. W., & Creswell, J. D. 2018. Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. In Research Defign: Qualitative, Quantitative, and Mixed Methods Approaches (Fifth Edit). SAGE Publications. USA.
. Alhojailan, Mohammed Ibrahim. 2012. Thematic Analysis: A Critical Review of Its Process and Evaluation. West East Journal of Social. 1(1).
. Mahmudi. 2007. Manajemen Kinerja Sektor Publik. UPP STIM YKPN. Yogyakarta.
. Mardiasmo. 2018. Akuntansi Sektor Publik. Andi. Yogyakarta.
. Mahsun, Mohamad.2006. Pengukuran Kinerja Sektor Publik. BPFE. Yogyakarta.
. Valderamma. 2009. Relating the Perpectives of the Balanced Scorecard R&D by Means of DEA”. European Journal of Operational Research. 196: 1177-1189.
. Kadarova, J. J. R. T., Michaela, K & Gabriel K. 2015. The Proposal of an Innovative Integrated BSC-DEA Model. Procedia Economics and Finance. 23 (2015) 1503-1508.
. Kaplan, R.S. and Norton, D.P. 1996. Using the Balanced Scorecard as a strategic management system. Harvard Business Review. Vol. 74 No. 1, pp. 75-85.
Refbacks
- There are currently no refbacks.